There are different ways to contact us, the quickest way to resolve most queries is by using our contact us online form. This is available 24 hours a day, 7 days a week and will ensure the relevant team can action accordingly.

Our Reception opening times are from 9am to 5pm Monday to Thursday, and 9am to 4.45pm on Friday.

Our address is:

• Reigate Town Hall
  Castlefield Road,
  Reigate
  Surrey
  RH2 0SH

For entry in to the Castle Grounds a code can be obtained in person or via the phone from  Reception at the Town Hall. Please note; the code can only be requested by the person(s) wishing to enter the grounds.

 

To contact us in an emergency outside of normal office hours, see the emergency contact numbers.

Find out how to report a fraud to the Council by visiting the fraud and corruption page.

Enquiries about highways, road maintenance (potholes), road works and road safety should be directed to Surrey County Council, the organisation responsible for most roads in Surrey.

• Complete the online form on the website of Surrey County Council roads and transport - report it.
• If you consider a problem to be an immediate threat to life and limb telephone their contact centre on 0300 200 1003 instead of using the online forms.

For all other enquiries contact our Contact Centre by phone. The usual opening hours are Monday to Friday between 10am and 4pm. If you know the name of the person or department you wish to speak to you can use our automated switch board service from 8.45am and until 5pm. Please note that the times during which individuals or departments are contactable by telephone may differ from those of the Contact Centre.

• Phone 01737 276 000
• SMS 0783 462 6468 if you are deaf or hard of hearing

Please note: All calls to the 01737 276 000 number are recorded for training and monitoring purposes. For more information, please see our:

• telephone monitoring policy

To report items to Tandridge District Council please use the website 

Council Office:

Customer Services, 

Tandridge District Council, 

Council Offices, 

8 Station Road East,

Oxted

RH8 0BT.

Call 01883 722000 or use the online options on the website

The quickest and easiest way to contact us is to use our wide range of online services to report, apply or pay. These are available to use 24/7.

If your enquiry relates to potholes, street lighting or road works, you should report it online to Surrey County Council.

You can email Mole Valley District Council on info@molevalley.gov.uk with your enquiry.

Telephone: 01306 885001, Monday to Friday 8.30am to 5pm (please note Monday mornings are our busiest time).

If your call is not urgent you may find it easier to contact us in the afternoon, or later in the week.

Please note: The above number will open at 10am on the first and third Wednesday of every month to allow for customer services staff training.

Our customer services team are here to help. All our staff adhere to our values and will listen to you and treat you with respect. We ask that you do the same.

Please ensure you have any relevant reference numbers or details with you so that we may assist you as swiftly as possible.

Calls to and from us may be recorded for training and monitoring purposes

Our address:

Mole Valley District Council, 

Pippbrook, 

Dorking, 

Surrey, 

RH4 1SJ.

Please note: Our reception is open 9am to 2.30pm Monday to Friday, except for the first and third Wednesday of every month when we open at 10am to allow for staff training.

Computers are available in our reception area to help you access our website and to make online payments. If you need assistance, our receptionist will be happy to help.

To make an appointment with a specific department, please call us on 01306 885001.

Our Customer Services team offers help and advice on our services. If you need more specific advice we can put you in touch with the appropriate service. When the Town Hall is closed to visitors, please contact us using our online form (see link on the right of this page) or by telephone.

Opening Times

• Monday to Friday 9am to 5pm
• We are closed during UK public holidays.
• Online reporting via our electronic webforms is available 24 hours a day, 7 days a week.

Our address:

Town Hall, 

The Parade, 

Epsom, 

Surrey, 

KT18 5BY

(public car park at rear of building accessed from Church Street opposite the fire station)

If you are unable to use our online form, you can contact us on our telephone number on 01372 732000. Hard of hearing can SMS on 07950 080 202.